Privacy Policy

This notice sets out how Fanshawe One World Music (FOWM) collects, uses and protects personal information that you provide when you use this website. This is in line with the Data Protection Act (DPA) and UK General Data Protection Regulations (UK GDPR).

FOWM is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy notice. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 2018.

By visiting www.fanshawemusic.com (our website) you accept and consent to the practices described in this Privacy Notice including the processing of your personal data under this lawful basis.

In this Privacy Notice, we seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document Privacy Notices, Transparency and Control.

Who we are

Fanshawe One World Music (FOWM)

Office Address: Fossil Bluff, Walwyn Road, Upper Colwall WR13 6PR

Telephone: +44/0 1684 540596

Email: info@fanshawemusic.com

 

What information we collect

We may collect the following information:

  • Name

  • Mailing Address

  • Phone Number

  • Email Address

  • Interests

  • Technical information including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

  • Information about your visit – this includes the full Uniform Resource Locators (URL), clickstream to, through and from our website (including date and time), pages you have visited, page response times, download errors, length of visits to certain page and page interaction information (such as scrolling, clicks, and mouse-overs).

What we do with your information

We need your information to:

·         process your order

·         update you with our newsletter and information on new products from FOWM

·         ask for feedback on our website and services for market research purposes and to improve our products and services

What we do to ensure the security of your personal information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. Once you have used these links to leave our site you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy statement applicable to the website in question.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website. We only use this information for statistical analysis purposes and once this is done the data is removed from the system.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your rights regarding your personal information

You may choose to remove your personal information for direct marketing purposes at any time by emailing us at info@fanshawemusic.com or by writing to us at the address above.

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information that we hold about you under the UK GDPR. If you would like a copy of the information held on you please write to FOWM at the address above.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

How long we hold your information for

FOWM will keep personal data securely until such time as you ask for it to be removed or until its retention is no longer relevant to the business of FOWM or the website.

Data will be reviewed every 12 months.

Changes to this Privacy Notice

Any changes we may make to our Privacy Notice will be posted on this page.

The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.

  •  Twitter button

The Twitter button allows our users to share details of FOWM with their followers more easily.

Twitter’s privacy can be read here.

  • Facebook Button

We use the Facebook button to allow you to share details of FOWM with your friends and other Facebook users.

Facebook’s statement about privacy is here.

  • Instagram button

We use a Instagram button to allow you to share our platform and the services we offer with your connections.

Instagram’s information about privacy can be found here.

Contact the Information Commissioner if there is a problem

If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance.